Our Commitment to Health & Safety
Considering the health and safety of our guests and staff as our top priority, we assure you that our integrated Health and Safety plan foresees all measures, specifications and procedures across all Residences to minimize the risk imposed by the new COVID-19 health crisis and its transmission in the community in accordance to the guidelines of the World Health Organization, the Greek Ministry of Health, the Greek Ministry of Tourism and local authorities.
- Cleaning of the Residences will take place under coordination when all residents are not in the buildings.
- Cleaning employees will enter the Residences only with protective personal gear (masks, gloves, uniform).
- Intensified cleaning & disinfection across all Residences and extra attention to high-volume touchpoints.
- Cleaning of fabric areas in the Residences will be performed with hot steam equipment.
- Cleaning of linens will be professionally performed in temperatures >70◦ Celsius.
- Disinfectant dispensers for guests will be available in every Residence.
- Social distancing specifications throughout our operations are in place.
- Simple & fast check-in / check-out procedures will take place outdoors.
- Detailed guest information & tracking system during Check-in will be completed by every resident (name, citizenship, address, contact phone number & email).
- Payments & Invoicing will be performed electronically to ensure social distancing.
- Individuals other than the residents are not allowed at the premises for safety reasons.
- Doctors on the island will be available to provide assistance to our guests in case it is needed.
- Ongoing training for our staff focusing on the prevention of the spread of COVID-19.
- Awareness campaign for personal hygiene & safety measures will be available at every Residence.